CUSTOMER SERVICE MONDAY-FRIDAY 10AM-4PM (NY STANDARD TIME) (3PM-9PM UK GMT)
VIA TEXT/WATS APP +44 7490 714 724 or send a direct message on instagram @the_official_magiktouch_ DO NOT SEND EMAILS!
ESTIMATED PROCESSING TIMES
PAYMENT TAKES UP TO 3 BUSINESS DAYS TO CLEAR
5- 7 BUSINESS DAYS ITEM MANUFACTURE/PROCESSING TIME FRAME
TRACKED DELIVERY TIME FRAME from order date ESR AT:
HAIR PRODUCTS 5-7 BUSINESS DAYS USA ( 5-10 BUSINESS DAYS UK/EUROPE/AUSTRALIA
/CANADA BETWEEN 7-14 BUSINESS DAYS ALL OTHER COUNTRIES UP TO 40 DAYS)
BEAUTY/HEALTH PRODUCTS 14-21 BUSINESS DAYS UK/USA/EUROPE/CANADA EVERYWHERE ELSE UP TO 40 BUSINESS DAYS
PLEASE BE AWARE THAT THERE CAN BE DELAYS DURING BUSY PERIODS (HOLIDAYS), DELAYS BY AIRPORTS, CUSTOMS OR COURIORS, AND BAD WEATHER THAT ARE BEYOND OUR CONTROL WE WILL NOT ACCEPT LIABILTY FOR DELAYS.
we are not responsible in tracking orders, if you find an issue with delivery call the couriers usps/royalmail immediately & quote your tracking number thank you
TRACKED DELIVERY VIA USPS OR ROYAL MAIL some items may arrive separately We email tracking shortly after your item has been dispatched We replace any lost in transit items if it hasnt arrived within its estimated time frame and as long as it doesn't show as delivered on couriers websites this is only for UK/USA we are not liable for any lost items in other countries. If you have any delivery concerns, tracking not working ect please do reach out to us for customer support (text/wats app +44 7490714724 OR send a direct message on instagram @the_official_magiktouch_
WE OBSERVE NATIONAL AND INTERNATIONAL HOLIDAYS WE ARE A BRITISH COMPANY
ALL SALES ARE FINAL ON HAIR HEALTH & BEAUTY PRODUCTS
ONCE YOU TICK YES AMD MAKE PAYMENT YOH HAVE AGREED TO THESE TERMS OF SALE