PLEASE NOTE BETWEEN 10-18th JULY REPLIES MAY BE SLOW BECAUSE WE WILL BE IN A COUNTRY WITH POOR WIFI!
CUSTOMER SERVICE MONDAY-FRIDAY 10AM-4PM (NY STANDARD TIME) (3PM-9PM UK GMT)
VIA TEXT/WATS APP +44 7490 714 724 or send a direct message on instagram
@magiktouch_ DO NOT SEND EMAILS!
(WE WILL NO LONGER REPLY TO WHEN WILL MY ITEM ARRIVE MESSAGES IF THE TIME FRAMES BELOW HAVE NOT PASSED THANK YOU)
ESTIMATED PROCESSING TIMES
PAYMENT TAKES UP TO 3 BUSINESS DAYS TO CLEAR
7-10 BUSINESS DAYS ITEM MANUFACTURE/PROCESSING TIME FRAME FOR PRODUCTS
due to the high demand
TRACKED DELIVERY TIME FRAME AFTER DISPATCH CURRENTLY EST AT
HAIR PRODUCTS UP TO 7 BUSINESS DAYS USA/UK
SKIN CREAMS UP TO 14 BUSINESS DAYS UK (21-28 BUSINESS DAYS USA)
EUROPE/AUSTRALIA/CANADA BETWEEN 28-40 BUSINESS DAYS
ALL OTHER COUNTRIRS 40+ DAYS)
TRACKING IS EMAILED UPON DISPATCH FROM STAMPS.COM
PLEASE BE AWARE THAT THERE CAN BE DELAYS DURING BUSY PERIODS (HOLIDAYS), DELAYS BY AIRPORTS, CUSTOMS OR COURIORS, AND BAD WEATHER THAT ARE BEYOND OUR CONTROL WE WILL NOT ACCEPT LIABILTY FOR DELAYS.
we are not respsonsible in tracking orders, if you find an issue with delivery call the couriors usps/royalmail immediatly & quote your tracking number thank you
TRACKED DELIVERY VIA USPS OR ROYAL MAIL some items may arrive seperatly We email tracking shortly after your item has been dispatched We replace any lost in transit items
if it hasnt arrived within its estimated time frame and as long as it dosnt show as delivered on couriours websites this is only for UK/USA we are not liable for any lost items in other countries. If you have any delivery concerns, tracking not working ect please do reach out to us for customer support (text/wats app +44 7490714724 OR send a direct message on instagram @magiktouch_
WE OBSERVE NATIONAL AND INTERNATIONAL HOLIDAYS WE ARE A BRITISH COMPANY
ALL SALES ARE FINAL ON HAIR HEALTH & BEAUTY PRODUCTS